A sanctuary is a virtual location that has a virtual language. A real country is best real-world analogy.
Diskuv Communicator figures out the virtual location and virtual language for you automatically and safely. But if you want to understand what is happening inside Diskuv Communicator, please read on.
Let's walk through an analogy to make the sanctuary concept clear. Let's say you are making a sanctuary called "Brazil". In the real world, Brazil has both a location (the eastern corner of South America) and a language (Portuguese):
|"Brazil"||in the Real World||in Diskuv Communicator|
|is a location that is one of||195 countries||1,000,000,000,000,000,000,000,000,000,000,000,000 sanctuaries|
|that speaks one language of||7000+ spoken languages||1,000,000,000,000,000,000,000,000,000,000,000,000 sanctuary languages|
We've introduced these concepts to provide safety. With a sanctuary we were able to satisfy our three (3) safety goals:
- Unreadable communications. Because there is a practically unguessable language that is spoken inside the sanctuary, Diskuv and third parties can't read your communications and can't identify your contacts.
- Unlocatable people. Because there is a practically unguessable location for the sanctuary, Diskuv and third parties don't know which sanctuary you are in.
- Managed by trusted partners. Just like a real country, each sanctuary has its own authorities who determine who gets in and who stays out. So if your sanctuary is created by an experienced crisis center, then you can be confident that the only people allowed into that sanctuary are people in crisis and staff. If your sanctuary is created by an employee group, then you can be confident that only members of that employee group can enter the sanctuary.
And just like the real world has oceans, there are places outside of countries that anyone is allowed access to. We call these the Outdoors.
A sanctuary owner will give you an invitation in the Outdoors. Once you accept an invitation, from then on you will be able to see and enter the sanctuary when you start the Diskuv Communicator app.
Parents in a family, owners of a business, executive directors of crisis centers, or HR/employee leaders would be the sanctuary "owners" who decide who is a member of their sanctuary. Owners, and only owners, can add/remove members and can add/remove owners.
The inside of a sanctuary is fairly open: Anybody within the sanctuary can send messages to each other, and anybody within the sanctuary can form their own groups. The two controls are:
- The first time Alice sends a message to Carol, we will ask Carol whether she wants to Accept or Decline future messages from Alice.
- Alice can only send a message to Carol if Alice knows the email address Carol uses with Diskuv Communicator
In a family sanctuary, family members know each other, so they can contact each other with their email addresses.
In a business sanctuary, employees either knows a fellow employee or can easily figure out the email address. So they can contact each other with their email addresses.
Larger client-based support organizations have a different set of relationships. Here is an example for a crisis center of who typically would be able to communicate with each other:
The sanctuary owner knows everybody's email addresses:
Each sanctuary staff member knows the clients they support and some/all of the other staff:
Each sanctuary client knows the staff member who is assisting them: