Diskuv, Inc. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://diskuv.com (the “Site”) or when you run scripts (the “dk coder Software”) or when you message or call users (the “Communicator App”) or when you scout in robotics competitions (the “Sonic Scout App”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Additionally when you create a Diskuv account on our Site or Communicator App, we collect certain information from you, including your phone number and proof that you know your chosen password. We do not collect your full password. You may optionally add other information to your account, such as a profile name and profile picture. We refer to this information as “Account Information.”

Additionally when you compile scripts with the dk coder Software, we collect information about the names of the libraries used in your scripts so we may download the source code for the libraries you use. Additionally when you use the Genesis Mode and auto-completion services of the dk coder, we collect the relationships between the modules and typed holes so we may create new modules and function stubs for your project. Source code is not collected by the dk coder. We refer to this automatically-collected information as “Structural Information.”

We collect Structural Information using the following technologies:

  • The open-source OCaml analysis tools codept strips your source code of types, classes, class types, and values including functions and constants so what remains are the modules and module types. “Library names” are the names of modules after the source code stripping that matches the naming regular expression for the dk coder libraries. “Module relationships” are dependencies between modules after the source code stripping.
  • “Typed holes” are the set of static types that can be added to an incomplete program to make the program compile. Open-source OCaml compiler tools like Merlin and compiler-libs can inspect source code that does not compile and suggest OCaml values to fix the compilation.

Additionally when you send messages or call users through the Communicator App, we collect certain information from you, including the destination phone number and the times for messages and calls. Diskuv queues end-to-end encrypted messages on its servers for delivery to devices that are temporarily offline. Your message history is stored on your own devices. Additional technical information is stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish calls and transmit messages. We refer to this information as “Metadata.”

Additionally when you scout robotics teams through the Sonic Scout App, we collect no information from you. The third-party service provider Google may collect information from the Sonic Scout app and share it with Diskuv in dashboards, but no permissions are asked of you and no device identification or advertisting identification is gathered from your devices.

When we talk about “Personal Information” in this Privacy Policy, we are talking about the combination of Device Information, Structural Information, Order Information, Account Information and Metadata.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address). We also use the Device Information to measure the effectiveness of advertising campaigns.

We use the Account Information that we collect to verify someone who claims to be you is you, and to protect your privacy on both the Site and the Communicator App. We also use the Account Information to allow designated Communicator App users to message and call you.

We use the Metadata that we collect to establish calls and transmit messages.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use third parties to authenticate you with our Site and Communicator App, and send verification codes to your phone number.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

When you create an account through the Site or Communicator App, we will maintain your Account Information for our records unless and until you ask us to delete this information. We occasionally delete proof of your chosen password so that you will need to create a new password at your next Site or Communicator App login. We will do so when to protect you and other users from potential risk and fraud.

We periodically delete Metadata that is at least seven (7) days old when we no longer need this information to protect you and other users from potential risk and fraud.

Minors

The Site and Communicator App are not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@diskuv.com or by mail using the details provided below:

Jonah Beckford - Diskuv Privacy

3433 170TH PL SE

Bothell, WA, 98012

United States